No Show Policy

Due to the number of customers making appointments and not showing up in the past 12 months, we have now introduced a no-show fee of $40 per dog. This is in place to reduce the amount of people not showing up, cover a slight cost of having the spot filled and having no work. We encourage you to please send us an email or cancel via text if you can not make your appointment as we have a cancellation list that we are able to utilise when we have notice when your reminder text message is sent out the day before.

You will not be able to make a future booking until your account is paid in full if you have any no show fees.

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